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Bulky mail keeps disappearing, what can I do?


albinosage
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I suspect that some dishonest element within SingPost has been responsible for my missing packages from overseas, is there anything I can do to bust them?

To back up my suspicions: 2 months ago, placed order worth ~USD$60 from iHerb, hasn't arrived till now. More than a month ago placed order worth £60 from ASOS (UK) but items never arrived. Early March, placed another order from iHerb with a friend, but split the delivery to 2 addresses. Friend received it 16 March, but I never got it.

My gf made a call to SingPost and asked about the packages, and as expected they used the same excuse that the item could be lost overseas (not in their care) and since there is no tracking number, they are not responsible. So my gf pointed out that the latest package from the same sender arrived at the friend's place but not mine, and she asked point blank: 3 packages of high value missing in a row, has someone been stealing our shit?! The very next day, I got a missed delivery note to pick up the latest package... <_<

Now, I understand that when I mail things without tracking there is a small risk I have to take. However for international shipments the difference can be $20 to $30, so i usually just send stuff by standard airmail or priority USPS if the value is below $100. What are the chances that I will lose 3 (2, not including the latest one that arrived after the call) packages in a row?! Furthermore, I have ordered from ASOS and iHerb several times over the last couple of years with no problem. (I also suspect that my postman changed recently... don't see the regular one anymore)

Other than to pay protection money ensuring that my items arrive at all, what else can I do to make sure that nobody steals my shit? Anyone been in a similar situation?

Sorry, I'm very pissed off just recalling the details to post here, so it sounds like an angry rant :upsidedown:

My 1.5ft nano cube

My 24G nano tank (Decommed)

I can picture in my mind a world without war, a world without hate.

And I can picture us attacking that world, because they'd never expect it.

-- Jack Handey

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  On 3/31/2010 at 7:47 AM, binosage said:

I suspect that some dishonest element within SingPost has been responsible for my missing packages from overseas, is there anything I can do to bust them?

To back up my suspicions: 2 months ago, placed order worth ~USD$60 from iHerb, hasn't arrived till now. More than a month ago placed order from ASOS (UK) but items never arrived. Early March, placed another order from iHerb with a friend, but split the delivery to 2 addresses. Friend received it 16 March, but I never got it.

My gf made a call to SingPost and asked about the packages, and as expected they used the same excuse that the item could be lost overseas (not in their care) and since there is no tracking number, they are not responsible. So my gf pointed out that the latest package from the same sender arrived at the friend's place but not mine, and she asked point blank: 3 packages of high value missing in a row, has someone been stealing our shit?! The very next day, I got a missed delivery note to pick up the latest package... <_<

Now, I understand that when I mail things without tracking there is a small risk I have to take. However for international shipments the difference can be $20 to $30, so i usually just send stuff by standard airmail or priority USPS if the value is below $100. What are the chances that I will lose 3 (2, not including the latest one that arrived after the call) packages in a row?! Furthermore, I have ordered from ASOS and iHerb several times over the last couple of years with no problem. (I also suspect that my postman changed recently... don't see the regular one anymore)

Other than to pay protection money ensuring that my items arrive at all, what else can I do to make sure that nobody steals my shit? Anyone been in a similar situation?

Sorry, I'm very pissed off just recalling the details to post here, so it sounds like an angry rant :upsidedown:

you can write into NewPaper and make a hoohah and hopefully, there are others who will chime and make it a bigger hoohah, then maybe the authorities will look into it.

what you describe can be very real. I am skeptical as well because they lost some of the packages that my Sis sent over from USA.

But whether it happened here or back in the shipping country, there is no way to identify

Would suggest you pay a bit more for registered post. This is not going to go away.

Eqpt: Deltec MCE 600, Tunze 6055 with Tunze 7091 controller, Artica 1/15 HP chiller, AquaIllumination Sol Blue LED Light System

2011 resolution : Do it simpler, better and in an easier way!

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  On 3/31/2010 at 7:52 AM, stevenkoh08 said:

i also face such things before oredr from us aroundUSD80 but in the end didn't got it

We stay near each other... Probably the same delivery centre :eyebrow:

My 1.5ft nano cube

My 24G nano tank (Decommed)

I can picture in my mind a world without war, a world without hate.

And I can picture us attacking that world, because they'd never expect it.

-- Jack Handey

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no choice bino, sometime pay more to be safe to counter those dishonest personnel involved during the shipping. dishonest people are everywhere. very likely some will end up here and there.

perhaps next time buy more things to get a certain deserving value then ship over. so that u wont feel a pinch too hard.

and sorry to hear about ur lost, i know its frustrating. or maybe you can shoot an email down to singpost stating your assumption regarding the new postman to stress them further on enforcement. i suggest using strong (not foul) language to let them feel the pinch if they ever give a shit.

If a man could beat his own fantasy. Then to only breed in captivity. Then its pointless.

Genesis 1:20

And God said, Let the waters bring forth abundantly the moving creature that has life, and fowl that may fly above the earth in the open firmament of heaven. And God created great whales, and every living creature that moves, which the waters brought forth abundantly, after their kind, and every winged fowl after his kind: and God saw that it was good. And God blessed them, saying, Be fruitful, and multiply, and fill the waters in the seas, and let fowl multiply in the earth. And the evening and the morning were the fifth day.

|| Tank: 78" x 30" x 30" || Sump: 48" x 22" x 20" || Lights: PowerModule 10 X 80W|| Returns: 2 x HF32 ||

|| Skimmer: BubbleKing Supermarin 300 || Wavemaker: 3 x 6100 & 1 x 6200, 2 x Wavebox 6212, WavySea ||

|| FR: 2 x FR150 || NR: Sulphur Denitrator || CR: RM Custom Made 8" || KR: Deltec KM500 || TopUp: Tunze Osmolator 3155 ||

|| UV: Coralife 12X 36W || Ozonizer: Sanders C200|| Controller: GHL Profilux Plus II Ex ||

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  On 3/31/2010 at 7:53 AM, jackywongto said:

Would suggest you pay a bit more for registered post. This is not going to go away.

Yah I agree that that was a risk that I took when I don't opt for tracking. But think about it, why should I be arm twisted into paying more money so that they don't lose my stuff? Right now it feels as though they are telling me, if you don't pay extra, we will steal your shit.

In the last couple of months, I only ship by vPost (Speedpost) or EMS. Singpost is only good at delivering utility bills and junk mail :angry2:

My 1.5ft nano cube

My 24G nano tank (Decommed)

I can picture in my mind a world without war, a world without hate.

And I can picture us attacking that world, because they'd never expect it.

-- Jack Handey

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  On 3/31/2010 at 7:55 AM, LaW said:

and sorry to hear about ur lost, i know its frustrating. or maybe you can shoot an email down to singpost stating your assumption regarding the new postman to stress them further on enforcement. i suggest using strong (not foul) language to let them feel the pinch if they ever give a shit.

I have visited my regional delivery base (sorting centre) in the past, you'd be surprised how much they know about you, even though there must be thousands of households in the area they service! They recognise you by name, don't even need postal code or block number. "Oh! You are so and so... you like to buy things from here right?" or "Oh yah I think I saw another package for you, wait I'll go and get it for you. (when I was there to pick up something else)"

Maybe I'll pay them a visit again soon :evil:

Anyway, is it feasible to make a police report for such things? I mean, the circumstances are very suspicious right? With a police report, I may have more leverage when speaking to SingPost customer service...

My 1.5ft nano cube

My 24G nano tank (Decommed)

I can picture in my mind a world without war, a world without hate.

And I can picture us attacking that world, because they'd never expect it.

-- Jack Handey

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  On 3/31/2010 at 8:04 AM, binosage said:

I have visited my regional delivery base (sorting centre) in the past, you'd be surprised how much they know about you, even though there must be thousands of households in the area they service! They recognise you by name, don't even need postal code or block number. "Oh! You are so and so... you like to buy things from here right?" or "Oh yah I think I saw another package for you, wait I'll go and get it for you. (when I was there to pick up something else)"

Maybe I'll pay them a visit again soon :evil:

Anyway, is it feasible to make a police report for such things? I mean, the circumstances are very suspicious right? With a police report, I may have more leverage when speaking to SingPost customer service...

its possible to make a report. i believe the police will still entertain you :lol: but i think they will give you a standard conclusion. but then when theres a report statement at hand, your speech can carries more weight. and yes, its rather suspecious for your case.

and since they know you for so and so, thats even better. show them ur torns, let them remember by hard, so that they will not try to mess around too much next time. you are the customer of their service, you have ur rights.

If a man could beat his own fantasy. Then to only breed in captivity. Then its pointless.

Genesis 1:20

And God said, Let the waters bring forth abundantly the moving creature that has life, and fowl that may fly above the earth in the open firmament of heaven. And God created great whales, and every living creature that moves, which the waters brought forth abundantly, after their kind, and every winged fowl after his kind: and God saw that it was good. And God blessed them, saying, Be fruitful, and multiply, and fill the waters in the seas, and let fowl multiply in the earth. And the evening and the morning were the fifth day.

|| Tank: 78" x 30" x 30" || Sump: 48" x 22" x 20" || Lights: PowerModule 10 X 80W|| Returns: 2 x HF32 ||

|| Skimmer: BubbleKing Supermarin 300 || Wavemaker: 3 x 6100 & 1 x 6200, 2 x Wavebox 6212, WavySea ||

|| FR: 2 x FR150 || NR: Sulphur Denitrator || CR: RM Custom Made 8" || KR: Deltec KM500 || TopUp: Tunze Osmolator 3155 ||

|| UV: Coralife 12X 36W || Ozonizer: Sanders C200|| Controller: GHL Profilux Plus II Ex ||

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write a feedback letter to the head of SingPost and cc to strait times and other local papers. Go straight up to the head and tell them your encounters. They will investigate into the case and find the culprits. demand a solution letter or apologize letter with explanation. in the meantime, write to local forum to make the whole islandwide read and support you.

God Blessed all who appreciate His wonderful and beautiful creations.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

my first reef aquarium 15jan2010

3x2x2ft EOS 10mm tank with sump//deltec sc2060 skimmer//arctica 1/10hp chiller

maxpect g2 170w led//vortech mp40w wavemaker//eheim 1262 universal pump

eheim compact+ 3000 chiller pump//caribsea ocean direct live sands 40lbs

and other misc...

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  On 3/31/2010 at 8:09 AM, LaW said:

its possible to make a report. i believe the police will still entertain you :lol: but i think they will give you a standard conclusion. but then when theres a report statement at hand, your speech can carries more weight. and yes, its rather suspecious for your case.

and since they know you for so and so, thats even better. show them ur torns so that they will not try to mess around too much next time. you are the customer of their service, you have ur rights.

yah if you really wanna go all the way, file a police report, get an official statement recorded.

you would need all the details like when ordered, receipt, your friends address and yours, when your friend receive etc. Value of items, size etc etc.

I think they give you a copy of the statement. with that, go and speak to the manager of that Post Office branch.

show him the statement and let him know you mean business.

hopefully that will help in your future deliveries.

Eqpt: Deltec MCE 600, Tunze 6055 with Tunze 7091 controller, Artica 1/15 HP chiller, AquaIllumination Sol Blue LED Light System

2011 resolution : Do it simpler, better and in an easier way!

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  On 3/31/2010 at 8:13 AM, Justin said:

write a feedback letter to the head of SingPost and cc to strait times and other local papers. Go straight up to the head and tell them your encounters. They will investigate into the case and find the culprits. demand a solution letter or apologize letter with explanation. in the meantime, write to local forum to make the whole islandwide read and support you.

i like justin's way. heavy weight class and works for most of the time if you want a efficient reply quick. :lol:

  On 3/31/2010 at 8:14 AM, jackywongto said:

yah if you really wanna go all the way, file a police report, get an official statement recorded.

you would need all the details like when ordered, receipt, your friends address and yours, when your friend receive etc. Value of items, size etc etc.

I think they give you a copy of the statement. with that, go and speak to the manager of that Post Office branch.

show him the statement and let him know you mean business.

hopefully that will help in your future deliveries.

yes, they do. they always give you back a statement with signature and chop.

If a man could beat his own fantasy. Then to only breed in captivity. Then its pointless.

Genesis 1:20

And God said, Let the waters bring forth abundantly the moving creature that has life, and fowl that may fly above the earth in the open firmament of heaven. And God created great whales, and every living creature that moves, which the waters brought forth abundantly, after their kind, and every winged fowl after his kind: and God saw that it was good. And God blessed them, saying, Be fruitful, and multiply, and fill the waters in the seas, and let fowl multiply in the earth. And the evening and the morning were the fifth day.

|| Tank: 78" x 30" x 30" || Sump: 48" x 22" x 20" || Lights: PowerModule 10 X 80W|| Returns: 2 x HF32 ||

|| Skimmer: BubbleKing Supermarin 300 || Wavemaker: 3 x 6100 & 1 x 6200, 2 x Wavebox 6212, WavySea ||

|| FR: 2 x FR150 || NR: Sulphur Denitrator || CR: RM Custom Made 8" || KR: Deltec KM500 || TopUp: Tunze Osmolator 3155 ||

|| UV: Coralife 12X 36W || Ozonizer: Sanders C200|| Controller: GHL Profilux Plus II Ex ||

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  On 3/31/2010 at 8:09 AM, LaW said:

and since they know you for so and so, thats even better. show them ur torns, let them remember by hard, so that they will not try to mess around too much next time. you are the customer of their service, you have ur rights.

Hahaha yah maybe I should go to the delivery base and ask around. Must find some big sized gangster looking friend to go with me lol.

  On 3/31/2010 at 8:13 AM, Justin said:

write a feedback letter to the head of SingPost and cc to strait times and other local papers. Go straight up to the head and tell them your encounters. They will investigate into the case and find the culprits. demand a solution letter or apologize letter with explanation. in the meantime, write to local forum to make the whole islandwide read and support you.

Yah planning to do that after filing a police report. Will wait another week or so. Recently an acquaintance of mine did that, he lost a combined shipment worth $400 and he blogged a media shitstorm out of it. Dunno what happened to SingPost. Quite sad that to get things done quickly in Singapore, we have to kick up a fuss like that.

My 1.5ft nano cube

My 24G nano tank (Decommed)

I can picture in my mind a world without war, a world without hate.

And I can picture us attacking that world, because they'd never expect it.

-- Jack Handey

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  On 3/31/2010 at 8:14 AM, jackywongto said:

I think they give you a copy of the statement. with that, go and speak to the manager of that Post Office branch.

show him the statement and let him know you mean business.

hopefully that will help in your future deliveries.

Yes, I think I will do that. I think a lot of people underestimate the value of a police report.

My gf had her phone stolen from her bag in the MRT. She could ID the person if shown the CCTV recording (she knew when and which door he got off at), but the station manager said nothing could be done. I was quite irritated that my gf didn't want to file a police report ("nothing they can do about it..."), because I believe that it is important to have documentations of such incidents so that official records will reflect the crime rates accurately. Imagine a world where nobody makes a police report after getting mugged on the train... SMRT will brag about their crime free trains. <_<

My 1.5ft nano cube

My 24G nano tank (Decommed)

I can picture in my mind a world without war, a world without hate.

And I can picture us attacking that world, because they'd never expect it.

-- Jack Handey

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  On 3/31/2010 at 8:18 AM, binosage said:

Hahaha yah maybe I should go to the delivery base and ask around. Must find some big sized gangster looking friend to go with me lol.

Yah planning to do that after filing a police report. Will wait another week or so. Recently an acquaintance of mine did that, he lost a combined shipment worth $400 and he blogged a media shitstorm out of it. Dunno what happened to SingPost. Quite sad that to get things done quickly in Singapore, we have to kick up a fuss like that.

you can write to the PAP office who is taking care of your vicinity if my earlier suggestion didnt work out :) This is a crime and it has to stop to maintain harmony in the neighbourhood community.

God Blessed all who appreciate His wonderful and beautiful creations.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

my first reef aquarium 15jan2010

3x2x2ft EOS 10mm tank with sump//deltec sc2060 skimmer//arctica 1/10hp chiller

maxpect g2 170w led//vortech mp40w wavemaker//eheim 1262 universal pump

eheim compact+ 3000 chiller pump//caribsea ocean direct live sands 40lbs

and other misc...

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  On 3/31/2010 at 8:33 AM, Justin said:

you can write to the PAP office who is taking care of your vicinity if my earlier suggestion didnt work out :) This is a crime and it has to stop to maintain harmony in the neighbourhood community.

thats another good suggestion.

in fact, make report, talk to the post office manager, write up to Post office execs, meet PAP MP, then talk to Newspaper (New paper is very good for exposing dirty laundyry kind of stuff).

by that time, new paper report this has been taken up to so and so MP already, MP dun have a choice but to look into this already.

Eqpt: Deltec MCE 600, Tunze 6055 with Tunze 7091 controller, Artica 1/15 HP chiller, AquaIllumination Sol Blue LED Light System

2011 resolution : Do it simpler, better and in an easier way!

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