internet connection problem

[ReDDeviLs]

Hi guys, i seriously need help!

recently i upgraded my singnet broandband from 512kbps to 1500kbps during the week of the IT fair arnd march or feb.

after a few days, some bad things started to happen.

when i turn on my computer and log onto the internet, i can only serve the web for a few secs or rather 2 to 3 clicks and i will get error in page after that.

The bytes are sending and receiving even though im not serving any internet and the value will go up to a very high number.

this happen to my desktop and laptop both running at pentium 4,i called singnet and was told it was spyware,but after i formatted both pc it still happens this way. Singnet technician have been down to my area to check everything but was fine. They suspected it was my PC fault but i formatted both my pc and it cant work. No idea who to look for now,singnet or hardware expert. need some views from u guys. by the way another desktop of mine could serve the net with the same modem until it broke down recently that desktop is on a pentium 3. thanks in advance.

[seafood]

try re-format (again ) -> reload windows (original??) -> reload dailup software (if applicable) -> if surfing ok => most probably some hidden spyware/virus hidden in the software u loaded otherwise u'll need expert to solve it.... any comp expert here 2 advise

[weileong]

If it is spyware then you can try this.

http://www.microsoft.com/downloads/details...&displaylang=en

[akahoshi]

could be your ping rate.

[Marineman]

In my case, I was told by the IT shop to pull out the power connection from the router and reconnect it again, it works for me, have a try, no harm.

[williammuk]

To isolate the problem, try:

1. Reinstalling OS (eg. Windows XP). Just the OS at this point. Do not install any other software first.

2. Get your Internet Explorer and internet connection going. (If you know how, adding a router can help to minimise external attacks.)

3. Ensure you do your Windows Update and download all critical hotfixes.

4. Install Microsoft AntiSpyware beta1 (as advised by weileong above).

5. Install your favourite anti-virus software.

Test run your system for a reaonable period.

If you're still having problems, it might well be your hardware that's giving problems.

Hope this helps.

[moxa]

To isolate the problem, try:

1.  Reinstalling OS (eg. Windows XP).  Just the OS at this point.  Do not install any other software first.

2.  Get your Internet Explorer and internet connection going.  (If you know how, adding a router can help to minimise external attacks.)

3.  Ensure you do your Windows Update and download all critical hotfixes.

4.  Install Microsoft AntiSpyware beta1 (as advised by weileong above).

5.  Install your favourite anti-virus software.

Test run your system for a reaonable period.

If you're still having problems, it might well be your hardware that's giving problems.

Hope this helps. 

why not see whether u can borrow a notebook and setup running at your home for couples of hours before take the other approach.

if your broadband number is also tapping to other phone line, u may want to change the POST filter as faulty POST filter running on same line with the phone will cause problem to Broadband running concurrently

cheers

MOxa

[Clownfish]

sounds like u r havin a wireless G router?

did u set ur firewall n access rights?

might be someone tappin ur connection

check ur proxy setting too...

try using different web browsers... such as IE n netscape or firefox