well after gg tru collection point, transportation on the boat, placing in the tanks, packing it in bags, placing them in boxes for shipping, transporation bumps on the road to airport, poor handling at airport grounds & loading/unloading, custom checking, transport to shop, unpacking, customer handling, intentional 'mishandling'......... and the piece came in perfect sitting in the tank and some1 intentionally frag it........... it will be very sad