Just wanted to update on Arees distilled water after 3 months of usage.
I am very disappointed with the delivery. As mentioned earlier, Arees is getting water from Polar and have also contracted the delivery to Polar. Polar's drivers' priority is on their own water rather than Arees thus, in my 3 months of using them, they were never punctual.
Due to work and busy weekends schedule, my standing instruction is for delivery to come alternate Saturday before 10am. This was never a problem with Alpheaus as they simply schedule mine as the 1st location. However, Polar driver refuses to acknowledge this agreement and insist on sending the water at their own convenient time. They will just leave everything outside your door if you are not home!
For many Saturdays, we have to wait and call Arees office without any reasonable answers from their Customer Service and Sales.
In the end, I decided to cancel my contract with them and last night the sales person visited me at 9pm to request for another chance, I agreed.
For me, I think that if you are not those that is demanding in term of exact delivery timing or you constantly have someone at home during week days you will not encounter the problems I experienced. However, if you are like me, you may want to consider another company as I don't think their problems will be resolve in the near future.