Red Sea Support

Please contact the local Red Sea dealer to get the price and ETA:https://www.redseafish.com/shop-locator/

Hi， Please contact our Tech support team:https://www.redseafish.com/tech-support-form-p-c/ Thank you.

Please use our shop locator to find the local shop: https://www.redseafish.com/shop-locator/

Hi， Thanks for contacting Red Sea. Yes, all the reefer tanks coming with the updated V3 sump.

Please use our shop locator :https://www.redseafish.com/shop-locator/

Dear Reefers, In light of consumer demand to use more powerful return pumps on their REEFER systems, we now offer a new “Y” shaped nozzle outlet that splits the water return from the pump into two streams improving the water distribution throughout the aquarium. The minimal footprint of this new optional nozzle outlet maintains the clean and elegant look of the REEFER water management system and avoids shading of corals that are located beneath it. This item is included in most of the new REEFERs that are now shipping from our factory. Additionally, it is available as a purchase item for all REEFER owners who wish to upgrade their current systems. Item no. Product description R42176 REEFER “Y” Split Outlet If you are an existing owner of a reefer Aquarium and would like more information regards this new part please contact your nearest Red Sea Dealer for information on product availability and pricing. Thanks, as always, for your support. Best wishes, The Red Sea Team

Dear Reefers, In light of consumer demand to use more powerful return pumps on their REEFER systems, we now offer a new “Y” shaped nozzle outlet that splits the water return from the pump into two streams improving the water distribution throughout the aquarium. The minimal footprint of this new optional nozzle outlet maintains the clean and elegant look of the REEFER water management system and avoids shading of corals that are located beneath it. This item is included in most of the new REEFERs that are now shipping from our factory. Additionally, it is available as a purchase item for all REEFER owners who wish to upgrade their current systems. Item no. Product description R42176 REEFER “Y” Split Outlet If you are an existing owner of a reefer Aquarium and would like more information regards this new part please contact your nearest Red Sea Dealer for information on product availability and pricing. Thanks, as always, for your support. Best wishes, The Red Sea Team

Dear Reefers, The choice of REEFERs for your next tank has just increased with the expansion of our range of premium reef-ready aquarium systems with 4 new models: XL 200, XL 300, XXL 750 V3 & our top-of-line 3XL 900. All of the new models will be available at the beginning of 2020. The REEFER XL 200 and XL 300 models give extra room for enhanced aquascaping in the 60-90 cm size range. The XL 200 & XL 300 are not just higher and wider than the popular 170 & 250 models, but they also feature a laminated, plywood cabinet with adjustable feet. At the top end of the range, the all-new REEFER 3XL 900 model maintains the familiar rimless format and clean lines of the REEFER series. The impressive, 900 litres REEFER 3XL 900 gives you the freedom to create a truly spectacular reef. 200 cm long, and 65 cm high and wide, the 3XL 900 introduces an enlarged overflow box with dual side-facing return pump outlets and increased surface skimming that provides ideal water circulation in the tanks with flows of up to 10,000 lph. These new features have also been implemented on the latest version of the XXL 750 V3 giving it a new look and significantly improved flow dynamics. Both of these systems come complete with fittings to attach either a single or dual return pumps. A unique feature of the 3XL 900 is a split sump system that provides unsurpassed flexibility. The main sump is set for the usual filtration functions with an optional refugium chamber and a dedicated adjustable height skimmer chamber. The sump extension (60 litres) can be connected to the main sump and used for additional filtration, as a larger refugium or even as a dedicated frag tank. Alternatively, it can be set up as an independent unit and used as a full-size (83 litres) RO reservoir or saltwater reservoir for automated water changes. Main features REEFER XL 200 REEFER XL 300 REEFER XXL 750 V3 REEFER 3XL 900 Total system water volume 200L 300L 750L 900L Display tank length 60cm 90cm 180cm 200cm Display tank height 53cm 55cm 60cm 65cm Display tank width 57.5cm 57.5cm 65cm 65cm Plywood cabinet with adjustable feet v v v v Adjustable Height skimmer chamber v v v v Optional Refugium - v v v Dual side-facing return pump outlets - - v v Split sump system - - - v Happy reefing, The Red Sea Team

Dear Reefers, The choice of REEFERs for your next tank has just increased with the expansion of our range of premium reef-ready aquarium systems with 4 new models: XL 200, XL 300, XXL 750 V3 & our top-of-line 3XL 900. All of the new models will be available at the beginning of 2020. The REEFER XL 200 and XL 300 models give extra room for enhanced aquascaping in the 60-90 cm size range. The XL 200 & XL 300 are not just higher and wider than the popular 170 & 250 models, but they also feature a laminated, plywood cabinet with adjustable feet. At the top end of the range, the all-new REEFER 3XL 900 model maintains the familiar rimless format and clean lines of the REEFER series. The impressive, 900 litres REEFER 3XL 900 gives you the freedom to create a truly spectacular reef. 200 cm long, and 65 cm high and wide, the 3XL 900 introduces an enlarged overflow box with dual side-facing return pump outlets and increased surface skimming that provides ideal water circulation in the tanks with flows of up to 10,000 lph. These new features have also been implemented on the latest version of the XXL 750 V3 giving it a new look and significantly improved flow dynamics. Both of these systems come complete with fittings to attach either a single or dual return pumps. A unique feature of the 3XL 900 is a split sump system that provides unsurpassed flexibility. The main sump is set for the usual filtration functions with an optional refugium chamber and a dedicated adjustable height skimmer chamber. The sump extension (60 litres) can be connected to the main sump and used for additional filtration, as a larger refugium or even as a dedicated frag tank. Alternatively, it can be set up as an independent unit and used as a full-size (83 litres) RO reservoir or saltwater reservoir for automated water changes. Main features REEFER XL 200 REEFER XL 300 REEFER XXL 750 V3 REEFER 3XL 900 Total system water volume 200L 300L 750L 900L Display tank length 60cm 90cm 180cm 200cm Display tank height 53cm 55cm 60cm 65cm Display tank width 57.5cm 57.5cm 65cm 65cm Plywood cabinet with adjustable feet v v v v Adjustable Height skimmer chamber v v v v Optional Refugium - v v v Dual side-facing return pump outlets - - v v Split sump system - - - v Happy reefing, The Red Sea Team

Dear Reefer, We are delighted to inform you that our new ReefLED™ 50 smart lights are now available from Red Sea Dealers. ReefLED 50 brings a whole new level of reef aquarium lighting performance, combining amazing results with ease of use through Red Sea’s ReefBeat® app. ReefLED 50 includes 40W of REEF-SPEC Blue, 10W of 8,000 Kelvin White & 3W of dedicated moonlight, all easily controlled via Red Sea’s ReefBeat App. Suitable for aquariums of up to 20" depth, ReefLED 50 provides optimal coral growth, dramatic coloration, and a gentle shimmer throughout the aquarium with effective coverage of 20"x20". Mounting Options The ReefLED 50 universal mounting arm is suitable for tank widths 14"-20” (36-51cm) with a glass thickness of 5/16”-3/8” (8-15mm) and can be rotated from side to side during reefscaping or other tank maintenance. To get the full specs, visit our ReefLED product page and see our Red Sea Insights video series, which busts some common misconceptions and delves into the real science behind reef lighting. Happy Reefkeeping, The Red Sea Team

Dear Reefer, We are delighted to inform you that our new ReefLED™ 50 smart lights are now available from Red Sea Dealers. ReefLED 50 brings a whole new level of reef aquarium lighting performance, combining amazing results with ease of use through Red Sea’s ReefBeat® app. ReefLED 50 includes 40W of REEF-SPEC Blue, 10W of 8,000 Kelvin White & 3W of dedicated moonlight, all easily controlled via Red Sea’s ReefBeat App. Suitable for aquariums of up to 20" depth, ReefLED 50 provides optimal coral growth, dramatic coloration, and a gentle shimmer throughout the aquarium with effective coverage of 20"x20". Mounting Options The ReefLED 50 universal mounting arm is suitable for tank widths 14"-20” (36-51cm) with a glass thickness of 5/16”-3/8” (8-15mm) and can be rotated from side to side during reefscaping or other tank maintenance. To get the full specs, visit our ReefLED product page and see our Red Sea Insights video series, which busts some common misconceptions and delves into the real science behind reef lighting. Happy Reefkeeping, The Red Sea Team

Dear Hobbyist, Here at Red Sea, we take coral lighting needs seriously. And after years of research and testing, Red Sea is proud to release the all-new ReefLED™ smart reef lighting system. These lights have been designed to ensure optimal coral growth, dramatic coloration and a gentle shimmer throughout the aquarium. The ReefLED lights are guaranteed to be Reef-Safe and REEF-SPEC® and with its unique daylight channels they’re also very easy to set up. The built-in wi-fi connects them directly to the internet, enabling you to control them from your smart phone using Red Sea’s ReefBeat® smart aquarium app. Here’s a little dip into the details: Reef-Safe and REEF-SPEC: ReefLED provides the precise intensity and spectrum of light that are actually used by corals. The single compact L.E.D. array includes a multi-wavelength “REEF-SPEC Blue” channel (a proprietary blend of blue, violet and ultraviolet LEDs) which together with an 8,000K White channel provides a reef-safe range of color temperatures that enable all corals to flourish. ReefLED also includes an optical-glass, hollow lens that ensures a homogenous light spectrum with ideal PAR values throughout the aquarium, without hotspots or areas with insufficient light for coral growth. Easy set-up and control: The ReefBeat app provides a number of preset lighting programs you can choose from as well as additional features including sunrise/sunset effects, lunar cycle moonlights, random clouds and an acclimation program for new installations. ReefBeat also provides best-practice guidelines during setup as well useful notifications to your smartphone, for example, in the event of a power outage. Two models to choose from: The ReefLED 90 includes 80W of REEF-SPEC Blue, 10W of 8,000 Kelvin White & 3W of dedicated moonlight and is suitable for aquariums of up to 65cm depth. The ReefLED 50 includes 40W of REEF-SPEC Blue, 10W of 8,000 Kelvin White & 3W of dedicated moonlight and is suitable for aquariums of up to 50cm depth. To get the full specs, visit our ReefLED product page and see our product video that features corals after 2 years under the ReefLED 90 lights. Happy Reefkeeping, The Red Sea Team

Dear Hobbyist, Here at Red Sea, we take coral lighting needs seriously. And after years of research and testing, Red Sea is proud to release the all-new ReefLED™ smart reef lighting system. These lights have been designed to ensure optimal coral growth, dramatic coloration and a gentle shimmer throughout the aquarium. The ReefLED lights are guaranteed to be Reef-Safe and REEF-SPEC® and with its unique daylight channels they’re also very easy to set up. The built-in wi-fi connects them directly to the internet, enabling you to control them from your smart phone using Red Sea’s ReefBeat® smart aquarium app. Here’s a little dip into the details: Reef-Safe and REEF-SPEC: ReefLED provides the precise intensity and spectrum of light that are actually used by corals. The single compact L.E.D. array includes a multi-wavelength “REEF-SPEC Blue” channel (a proprietary blend of blue, violet and ultraviolet LEDs) which together with an 8,000K White channel provides a reef-safe range of color temperatures that enable all corals to flourish. ReefLED also includes an optical-glass, hollow lens that ensures a homogenous light spectrum with ideal PAR values throughout the aquarium, without hotspots or areas with insufficient light for coral growth. Easy set-up and control: The ReefBeat app provides a number of preset lighting programs you can choose from as well as additional features including sunrise/sunset effects, lunar cycle moonlights, random clouds and an acclimation program for new installations. ReefBeat also provides best-practice guidelines during setup as well useful notifications to your smartphone, for example, in the event of a power outage. Two models to choose from: The ReefLED 90 includes 80W of REEF-SPEC Blue, 10W of 8,000 Kelvin White & 3W of dedicated moonlight and is suitable for aquariums of up to 65cm depth. The ReefLED 50 includes 40W of REEF-SPEC Blue, 10W of 8,000 Kelvin White & 3W of dedicated moonlight and is suitable for aquariums of up to 50cm depth. To get the full specs, visit our ReefLED product page and see our product video that features corals after 2 years under the ReefLED 90 lights. Happy Reefkeeping, The Red Sea Team

HI, please use the shop locator to find a local dealer`s contact details.https://www.redseafish.com/shop-locator/ Please contact the local dealer for pricing

Thanks

Guide for NOPOX. Test your Nitrate level before using NOPOX Estimate your total volume of water (aquarium & sump less volume of live rocks etc) Once you have confirmed the nitrate level and tank volume, dose NOPOX according to the chart below: Efficient protein skimming is essential to provide the necessary oxygenation to the aquarium and to remove bacterial flocks from the water. NOPOX must be added consistently on a daily basis to prevent starvation and destruction of the nitrate reducing bacteria. If you miss one or more days of using NOPOX do not add the extra amount that you have missed, instead resume the dosing at the current daily dose you calculated. Note, as your nitrate reduces, the amount of NOPOX you add also reduces, so keep testing your nitrate during the first few months of using NOPOX, until you reduce it to 1-0.25ppm, and then continue at that dosage. NPX is a carbon source that provide nutrition to bacteria which break down nitrate. If your nitrate levels are high, then NPX will stimulate a large bacteria population to start breaking down nitrates. Therefore, be careful not to overdose NPOX, and never use more than the recommended dosage. If you overdose, then the bacteria produced may deplete oxygen in the water. Hence the need for an efficient protein skimmer to aerate the water. If you have overdosed, then immediately perform a large water change For use on SPS aquariums, and more detail advice, please read the product manual. NPX is an extremely effective product for reducing nitrate in your aquarium, use is carefully and according to the dosing instructions, and you should achieve low levels of nitrates quickly and be able to maintain them at the low level forever.

Hi, yes.

Yes, please contact the local red sea dealer. If you can not find one, please see: https://www.redseafish.com/shop-locator/

Great question. We had multiple corals SPS\LPS\Soft and different families and species within each category. As you know SPS are the most demanding, and as such gave us a good index to how the LED performed across the water column. Meaning that if you could grow SPS at that depth the others will be more than fine growing there. The research have supported that (all did extremely well), and the recommended depth for our lights is determined by the ability for SPS to thrive in. 60X60X60cm for the ReefLED90 and 50X50X50cm for the ReefLED50. Hope that answers the question.

Hi, Please see our new Maxnanohttps://www.redseafish.com/aquarium-systems/max-aquarium-systems/max-nano/

Red Sea shop Locator: https://www.redseafish.com/shop-locator/ AKUARIUM BATU KARANG LAUT SDN NO.39, JALAN SS15/4E SUBANG JAYA PETALING JAYA, SELANGOR, Malaysia 47500 AKUARIUM MACALLUM (PG0129981-W) BLOCK 352-G-8,GAT LEBUH MACALLUM,GEORGETOWN 10300 PULAU PINANG, Malaysia 10300 AKUARIUM MENG KEE (CA0023979-V) NO.3, JALAN SEKILAU 1, BUKIT SEKILAU, 25200 KUANTAN, PAHANG., Malaysia 25200 REEF EDEN AQUARIUM 7,HALA TAMBUN JAYA 1, TAMAN TAMBUN JAYA,TAMBUN, 31400 IPOH,PERAK MALAYSIA, Malaysia 31400 LC MENG TRADING NO.60,JALAN PERAJURIT, IPOH GARDEN EAST, 31400 PERAK, Malaysia 31400 NES AQUATIC (002177709-M) D12-12A-G,JALAN DUTAMAS 2, TAMAN DUTAMAS, 43200 BALAKONG,SEL, Malaysia 43200 NATURAL PLANT AQUARIUM (001343374-H ) NO:6, JALAN SERI TAMING 1F, TAMAN SERI TAMING, 43200 KUALA LUMPUR., Malaysia 43200 THREE B AQUATICS (SA0092094-V) 17-G-01, JALAN MEDAN PB2A,SEK 9 BANDAR BARU BANGI, 43650 BDR BARU BANGI, SELANGOR., Malaysia 43650 PETS DEPOT TRADING 5-1,JALAN PJU 1/3 F, SUNWAYMAS COMMERCIAL CENTRE, 47301 PETALING JAYA,SELANGOR, Malaysia 47301 AKUARIUM BATU KARANG LAUT SDN BHD NO.39, JALAN SS 15/4E, SUBANG JAYA, PETALING JAYA, 47500 SELANGOR D.EHSAN., Malaysia 47500 AQUAWORLD NATURAL AQUATICS (001582097-H) D 008, JALAN PJU 10/3D, PJU 10 DAMANSARA DAMAI, 47830 PETALING JAYA, SELANGOR., Malaysia 47830 FISH WORLD ACCESSORIES SUPPLIES NO.46 & 48,JALAN BAYU PERMAI 5, TAMAN BAYU PERMAI, 48000 RAWANG,SELANGOR D.E, Malaysia 48000 NAM HOI AQUARIUM SHOP (001807033-A) NO.1, JALAN DAYA 14, TAMAN DAYA, KEPONG, 52100 KUALA LUMPUR., Malaysia 52100 L & T NAM HOI TRADING 27G JALAN CEMPAKA 12/2 BANDAR SRI DAMANSARA 52200 K.LUMPUR., Malaysia 52200 LOW SEW CHIN NO:21C, JALAN PASAR BARU, GRD. FLR. TONG KHIN PUDU, 55100 K.LUMPUR, Malaysia 55100 ALIVE AQUARIUM & PETS (PUDU) 10, JALAN PASAR PUDU 55100 KUALA LUMPUR, Malaysia 55100 K & G AQUARIUM PET SHOP (001773054-W) SHOP 21E, TONG KHIN BUILING, JALAN PASAR BARU,PUDU 55100 KUALA LUMPUR, Malaysia 55100 M & M PET SHOP 13, JALAN MIDAH 12, TAMAN MIDAH, CHERAS, 56000 KUALA LUMPUR., Malaysia 56000 WATERLIFE STATION (001651717-U) NO.104, JALAN SELAR, TAMAN BUKIT RIA, CHERAS, 56100 KUALA LUMPUR., Malaysia 56100 CORAL AQUARIUM & TACKLE CENTRE NO.181,JALAN PAHLAWAN 1, TAMAN UNGKU TUN AMINAH, 81300 SKUDAI, JOHOR., Malaysia 81300 NEW OASIS AQUA MERCHANT S/B (1106530-X) 11&12, JALAN SRI MUTIARA 1, TAMAN MUTIARA, 81800 ULU TIRAM,, Malaysia 81800 REEF AQUARIA ENTERPRISE FL,1,LT 8962, JALAN SEKAMA, 93300 KUCHING SARAWAK, Malaysia 93300 IKIA AQUACULTURE TECHNOLOGY SDN BHD NO:1,JALAN IKS M7, TAMAN IKS MERDEKA, BATU BERENDAM, MELAKA, Malaysia 75350 JING KANG AQUARIUM CENTRE (MA0116271-T) 3099-A, PENGKALAN BATU BUKIT SEBUKOR, MELAKA, Malaysia HAN MARINE AQUATIC SDN BHD LOT 6,BASEMENT 1, MARINA PUTRAJAYA 1, JALAN P5/5,PREINCT 5, PUTRA JAYA, Malaysia 62200 OCEANIC AQUATIC SDN BHD (879073V) NO.17 & 19, JALAN 23, TAMAN BUKIT KUCHAI, BATU 8, JALAN PUCHONG, 47190 SELANGOR, Malaysia 47190 QIAN HU THE PET FAMILY (M) SDN BHD NO. 2A, 6G & 8G, LORONG BATU NILAM 4B BANDAR BUKIT TINGGI KLANG, SELANGOR, Malaysia 41200 EAST AQUA STUDIO LOT NO.T-015A-3RD FLOOR, MID VALLEY MEGAMALL LINGKARAN SYED PUTRA KUALA LUMPUR, Malaysia 59200 PUSAT AQUARIUM & BURUNG MING YU TWO NO.60E, JALAN HILIRAN MASJID KUALA TRANGGANU, TERENGGANU, Malaysia 21000 KT AQUARIUM & TRADING NO. 15, JALAN SULTAN MAHMUD KUALA TRENGGANU, TRENGGANU , Malaysia 20400 HUB FATT AQUARIUM B-82 & B-84,TAMAN GURU,BATU 5 JALAN GAMBANG KUANTAN, PAHANG, Malaysia 25150 NANYANG FISH FARM (M) SDN BHD MLO 197, AIR BEMBAN KULAI, JOHOR, Malaysia 81020 KEDAI AKUARIUM NAM HOI (IPOH) 47,MEDAN LAGENDA 1, MEDAN LAPANGAN LAGENDA,IPOH,31350 IPOH PERAK, Malaysia 31350 EAST-AQUA STUDIO(MID VALLEY) LOT NO.T-015A-3RD FLOOR, MID VALLEY MEGAMALL MID VALLEY, LINGKARAN SYED PUTRA,, Malaysia 59200 WONDERLAND AQUATIC -(PG0363483-M) NO 139, JALAN GAN CHAI LENG, TAMAN CHAI LENG, PERAI 13700 PENANG,, Malaysia 13700 EAST AQUA STUDIO S1, IKANO POWER CENTER, LEVEL 2, NO.2, PJU 7-2, MUTIARA DAMASARA PETALING JAYA, Malaysia 47800 88 PETS MART SDN BHD NO. 20,JALAN PJU 1/3D SUNWAYMAS COMMERCIAL CENTRE PETALING JAYA, SELANGOR, Malaysia 47301 QIAN HU THE PET FAMILY (M) SDN BHD LOT 10991, JALAN SS24/8 TAMAN MEGAH PETALING JAYA, SELANGOR, Malaysia 47301 MACALLUM OCEAN ENTERPRISE 12,JALAN BAHAGIA, 11950 BAYAN BARU, PULAU PINANG., Malaysia 11950 MARINE WORLD AQUATIC TESCO EXTRA SEBERANG JAYA LOT G15,G16 & G17, NO.2762, PERSIARAN SEMBILANG SEBERANG JAYA,PENANG, Malaysia 13700 NATURAL AQUATICS WORLD NO. 17, JALAN SS 19/6 SUBANG JAYA SELANGOR, Malaysia 47500 OCEANIC AQUATIC SDN BHD N0.17 & 19, JALAN 23, TAMAN BUKIT KUCHAI BATU 8, JALAN PUCHONG SELANGOR, Malaysia 47190 CORAL AQUARIUM & TACKLE CENTRE NO.181,JALAN PAHLAWAN 1 TAMAN UNGKU TUN AMINAH SKUDAI, JOHOR, Malaysia 81300 KT AQUARIUM & TRADING NO.15, JALAN SULTAN MAHMUD, 20400, KUALA TERENGGANU, TERENGGANU DARUL IMAN., Malaysia 20400 AQUA PETS NEW OASIS 12 & 13, JALAN SRI MUTIARA 1 TAMAN MUTIARA ULU TIRAM, JOHOR, Malaysia 81800 FLORHAN AQUARIUM 22, JALAN DENAL 1 TAMAN BUKIT JAYA ULU TIRAM, JOHOR, Malaysia 81800 (GREAT EASTERN MALL) NO. 303, JLN AMPANG , Malaysia ALIVE AQUATIC & PETS KUANTAN E-743,JALAN DARAT MAKBAR, 25300 KUANTAN,PAHANG , Malaysia 25300 AQUA FISH AQUATIC LOT F67&F68,1ST FLOOR, AXIS ATRIUM @ AXIS PANDAN, , Malaysia 68000 AQUARIUM SIN LAI 13A, JLN 40B, SELAYANG BARU, 68100 BATU CAVES, SELANGOR. , Malaysia 68100 MARINE LIFE (CA0195427-U) B-1445,1ST FLOOR JALAN BESERAH, 25300 KUANTAN , PAHANG , Malaysia 25300 TAN BROTHERS AQUATIC TRADING (JR0017481-K) NO.199,JALAN ISMAIL, 84000 MUAR,JOHOR. , Malaysia WAN AQUATIC (002237221-W) 17,JALAN ANGGERIK VANILLA N31/N, SEK 31,KOTA KEMUNING,40460 SHAH ALAM , Malaysia 40460