1. Let me feedback - People who likes to reserve stocks. Good and bad for LFS. Good in the sense, there r already buyers. Bad in the sense, some people who called to reserve, took more than a week to collect. I would suggest to LFS not to allow reservations but FCFS basis unless that gem/s is pre-ordered by reefer/s.
2. "Helpers who help themselves but not others" - they come snap up the gems and go, but make a mess of the place. LFS should not allow these "helpers" to help themselves in the first place.
3. LFS should be more patient with customers who want to take their time to browse. Sometimes, we dun have what we want in mind yet or too many gems to choose.
4. Suggestion to LFS to improve customer experience - serving coffee or tea and allow customers to sit there relax first, chit chat...haha..that would be nice. Just suggesting, dun bombz me.