wow my old thread got dug out :blush: well, i think most Arctica chillers are serviced by pretty much the same agent, mine was AquaNautica.. very nice guy (same guy) who always came down if need be (service you cant get from other brands i assume).. Now my uber pico doesnt have a chiller running with it but i have the C-breeze fan which helps hover the temperature at around 27 - 28'C these days with the unforgiving weather still jbj products are IMO a "would recommend"